Report an absence

Modified on: Wed, Sep 9, 2026, 3:41 PM

Let the school know your child will be out — the office sees it before the day starts, attendance staff do not have to call you, and your child is taken out of that day's dismissal queue.

Before you start

Your school must have Dismissal switched on. An absence reported here reaches the office's absence queue; if your school also asks for a note or a call, follow that too.

Step 1 — Open Dismissal

Open your child's class, select More (…) in the tab row, then Dismissal.

Step 2 — Choose Change Pickup

On your child's card, select Change Pickup.

Step 3 — Choose Absent

Under Select Method, select the Absent chip (with the red calendar icon). The Report Absence sheet opens with your child already selected.

The Change Pickup sheet with the Absent chip marked under Select Method

Step 4 — Pick the dates

Select Dates and choose the day, or the run of days, your child will be away.

The Report Absence sheet with the child selected, and the Dates, Reason chips and Submit button marked

Step 5 — Give a reason

Select one reason chip — Illness, Appointment, Family Emergency or Other — and add a Note if the office needs detail (a doctor's name, an expected return).

Step 6 — Submit

Select Submit. The report lands in the office's absence queue.

Watch out: an absence reported after the school's cutoff time may not reach the office before dismissal — for a same-day absence, call the office as well.

What the school sees

The office's absence queue lists your report with your child's name, the dates and the reason; office staff confirm or deny it, and a confirmed absence removes your child from the dismissal board for those days.

Change today's pickup
Set your child's weekly pickup plan
Run dismissal as staff

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