BloomzResults for “Premium”
17 articles
Parent FAQs: Premium, billing and receipts
What to check when a Bloomz payment or subscription doesn't look right, before you contact support. I paid for Premium, but Bloomz still shows the free plan. This almost always mea…
administrationRoom Parents and Parent Premium
A Room Parent helps a teacher run the class — maintaining the class calendar, alongside whatever else the teacher hands off — without giving them a full Teacher's access. Bloomz as…
account-settingsCancel your Premium subscription
There's no in-app "Cancel Subscription" button anywhere in Bloomz. Premium is managed wherever you originally subscribed, and canceling happens there — Bloomz's own screens only sh…
account-settingsYou paid for Premium but don't have it yet
You paid, the money left your account, and Bloomz still shows the free plan. This is almost always one of four things, and none of them means you have lost the money. Check these i…
enrollment-paymentsSee your Teacher Premium subscription and payment history
Check whether your Teacher Premium subscription is active, when it renews, and what you've been charged for it — all from one screen. Before you start This screen shows your own su…
enrollment-paymentsUpgrade to Premium
Teacher Premium unlocks extra classroom tools on top of the free plan. Upgrading takes a few minutes: pick a plan, enter payment details, and confirm. Before you start You need a p…
faqsResident FAQs: using Bloomz in your city
What Bloomz looks like if your city or municipality uses it, and how to get the most out of it as a resident. What is Bloomz for my city, and what will I actually see? Your city is…
administrationAdd a co-teacher to your class
Add a co-teacher when another teacher — a specialist, a paraprofessional, or the teacher next door — needs the same access you have on a class. Bloomz has no separate "co-teacher" …
account-settingsChoose which notifications you receive
If Bloomz is telling you too much, or not enough, one screen controls it: which channels reach you, and when Bloomz stays quiet. This takes two minutes and only changes your own ac…
account-settingsSet a Critical Contact so urgent notices always reach you
Critical Contact is real, and it does what the name says — it makes sure SMS and voice-call notices reach a specific person immediately, skipping Bloomz's normal cost-saving delay.…
account-settingsUpdate your profile photo and contact details
Your profile photo helps teachers and other parents recognize you at a glance. It's a one-click change from anywhere in Bloomz — your phone number and email, on the other hand, liv…
account-settingsUpdate your phone number
Your phone number is used for SMS and voice-call notifications. Adding or changing it is a Premium feature — on a Basic account, the row that should open the phone form opens an up…
account-settingsGetting a receipt or invoice for your subscription
This is about a receipt for a Bloomz subscription you bought yourself. If you are looking for a record of school fees you paid through Bloomz, that is a different thing — see Payme…
slick-sitesSchool Answers: AI answers on your school website
School Answers is an AI assistant that lives on your public school website (and, optionally, a school SMS number) and answers families' everyday questions — enrollment, bus routes,…
communicateTarget families with a recipient filter (grade, language, …)
Sometimes the class isn't the boundary you need — you want everyone in third grade, district-wide, or only the families whose preferred language is Spanish. A recipient filter buil…
communicateMute or flag a conversation
Two different problems, two different controls: flag a conversation to mark it for follow-up so you don't lose track of it in a busy inbox, or mute one to stop its notifications wi…
communicateSend a voice or video message
Some things are faster said than typed — a quick pronunciation note, a warm "great job today," directions that are easier to hear than read. Voice and video messages let you record…