BloomzResults for “Email”
42 articles
Change your email address
Your email address is how Bloomz reaches you and how you sign in, so changing it changes both. Do this rather than creating a second account with the new address — a second account…
getting-startedJoin your child's school from an invitation email or text
When your school adds you as a parent or guardian, Bloomz can send you an invitation by email or text with a personal join link. Tapping that link is meant to be the fastest way on…
troubleshootingReset your password
Get back into Bloomz when you have forgotten your password. The reset takes two minutes if the account really has a Bloomz password — so the first step is to check that it does. Be…
account-settingsChoose which notifications you receive
If Bloomz is telling you too much, or not enough, one screen controls it: which channels reach you, and when Bloomz stays quiet. This takes two minutes and only changes your own ac…
account-settingsDuplicate or merged accounts
Two accounts happen easily: you were invited at one address, signed up later at another, and now your classes are split between them. How to tell The clue is usually partial. One a…
faqsParent FAQs: signing in and your account
Quick answers to the questions families ask most about getting into Bloomz and keeping their account straight. Each answer links to the full article for the exact steps. I forgot m…
faqsParent FAQs: Premium, billing and receipts
What to check when a Bloomz payment or subscription doesn't look right, before you contact support. I paid for Premium, but Bloomz still shows the free plan. This almost always mea…
faqsParent FAQs: messages, posts and notifications
How to control what Bloomz sends you and what happens to what you send. How do I turn off or change which notifications I get? Every notification type — push, email, SMS — can be t…
faqsTeacher FAQs: your class, invitations and posting
Quick answers for the day-to-day of running your class in Bloomz. How do I invite parents and students to my class? Send individual invitations by email or phone, or share your cla…
translation-languagesChange the language Bloomz shows you
Bloomz can show its own menus, buttons and screens in your language. This setting changes only what Bloomz itself says — for the posts and messages other people write, see Get post…
administrationInvite parents and students to a class
Get every family on your roster into Bloomz — one at a time or all at once — so they see your posts, calendar and messages from day one. Before you start You need to be a teacher (…
communicateShare an update with your class
A post is how you share news with a whole class at once — the classroom equivalent of a note home, except everyone gets it in their own language and you can see who has read it. Be…
administrationAdd a co-teacher to your class
Add a co-teacher when another teacher — a specialist, a paraprofessional, or the teacher next door — needs the same access you have on a class. Bloomz has no separate "co-teacher" …
administrationRoom Parents and Parent Premium
A Room Parent helps a teacher run the class — maintaining the class calendar, alongside whatever else the teacher hands off — without giving them a full Teacher's access. Bloomz as…
administrationInvite staff to your school
Bring teachers and office staff onto Bloomz under your school so they can be added to classes and see school-wide announcements. Before you start You need to be a school admin. Hav…
account-settingsChange your password
Change your password while you are signed in — for example because you shared it to get help, or you use it somewhere else. You need your current password to do this; if you have f…
account-settingsUpdate your profile photo and contact details
Your profile photo helps teachers and other parents recognize you at a glance. It's a one-click change from anywhere in Bloomz — your phone number and email, on the other hand, liv…
account-settingsTurn on two-step verification
Two-step verification — a code sent to your phone or email whenever Bloomz doesn't recognize the device you're signing in from — is real, but it isn't something you turn on yoursel…
account-settingsWhy you see a "Bloomz is having trouble" banner
A banner across the top of your feed means Bloomz itself has a confirmed service issue — not something wrong with your account, your device, or your internet connection. Its exact …
account-settingsDelete your account
Deleting your Bloomz account permanently removes your profile, messages and settings — immediately, with no grace period and no way to undo it. Make sure it's really what you want …
account-settingsUpdate your phone number
Your phone number is used for SMS and voice-call notifications. Adding or changing it is a Premium feature — on a Basic account, the row that should open the phone form opens an up…
account-settingsSwitch between your staff and parent profiles
If you're a teacher at one school and a parent at another — or you hold logins for more than one Bloomz account for any other reason — switch between them from the same device in a…
getting-started"I didn't sign up for Bloomz" — you got an invitation you weren't expecting
If you received an invitation or a notification from Bloomz and do not recognise it, this is almost certainly legitimate — and here is how to check for yourself. Why you received i…
getting-startedYour invitation or join code isn't working
Codes and invitation links stop working for a small number of reasons, and they are all fixable. Check these first Is it the whole code? Codes are not case-sensitive — upper- or lo…
getting-startedA class is missing from my account
If a class you expect is not in your list, the cause is nearly always on the school's side rather than in your settings — which is good news, because it means there is a specific p…
plan-coordinatePublish conference slots for families to book
Offer parent-teacher conference times once, and let families pick their own slot — no sign-up sheet on the door, no back-and-forth email. Bloomz builds the slots from your hours, f…
account-settingsGetting a receipt or invoice for your subscription
This is about a receipt for a Bloomz subscription you bought yourself. If you are looking for a record of school fees you paid through Bloomz, that is a different thing — see Payme…
communicateRecall a post you sent
Sent a post with a typo, the wrong attachment, or to the wrong audience? You can pull it back. Recall removes the post from everyone's feed, stops deliveries that haven't gone out …
insights-reportsRate your experience in Bloomz
After you finish something real in Bloomz — sending a message, publishing a post, booking a conference — you may see a small card asking how it went. It is quick, optional, and nev…
slick-sitesSchool Answers: AI answers on your school website
School Answers is an AI assistant that lives on your public school website (and, optionally, a school SMS number) and answers families' everyday questions — enrollment, bus routes,…
getting-startedJoin with a class code or QR code
Some schools hand out a short class access code instead of, or alongside, individual invitations — common at back-to-school night or on a flyer sent home. Entering the code joins y…
communicateReact and reply to posts
A quick reaction is often the perfect answer to a post — it tells the sender "seen, and appreciated" without adding another message to anyone's day. When a reaction isn't enough, r…
getting-startedLet a student sign in with a QR code or access code
Give your class a QR code or a short text code so students can sign into their own Bloomz account by picking their name from the roster — no email, no password, no PIN. It is the f…
getting-startedSign in with Google, Apple or Microsoft
If you already have a Google, Microsoft, Clever or ClassLink account — or an Apple account on an iPhone or iPad — you can use it to sign in to Bloomz instead of creating and rememb…
attendance-safetyStudent check-in and immunizations
Bloomz check-in records when each student arrives and leaves, who brought or collected them, and — for programs that need it — whether their immunization record is up to date. It s…
getting-startedEnter your two-step verification code
Accounts with two-step verification turned on ask for one more thing after your password: a 6-digit code sent to your phone or email. It's a security feature your school turns on f…
plan-coordinateSign up for a volunteer slot
When a teacher posts a Volunteer Help sheet, claim any open slot in a couple of taps — no reply-all email, no paper sheet to lose. Before you start Anyone on the class or group can…
getting-startedSwitch between your children
If you have more than one child on Bloomz — even at different schools — your Home screen keeps them side by side, and switching between them takes one tap. Before you start You nee…
getting-startedInvite a co-parent or another guardian
A child can have more than one guardian connected on Bloomz — a co-parent, an ex-spouse, a grandparent who does pickup. Each invited guardian gets their own login and sees the same…
getting-startedInstall the Bloomz app and sign in on your phone
Bloomz works from your phone's browser exactly the same way it works on a computer — same account, same classes, same messages. There is no separate app-store download to chase dow…
plan-coordinateGet notified when a form is answered
You don't have to keep checking a form's Responses screen to see if anyone has answered — Bloomz notifies the form's creator automatically every time a new family submits. Before y…
communicateRead a post's delivery report
Sent a post and wondering who's actually seen it? Every post you send has a delivery report — a breakdown of who it reached, who's opened it, and who hasn't yet. Before you start Y…